Terms of Service

You are responsible for maintaining account security, safeguarding credentials, and all activity that occurs under your account.

SparrowHawk CRM is provided as a subscription service. Features, plans, and limits may change with reasonable notice.

Subscriptions are billed in advance and renew automatically. Detailed terms are described in our Billing Terms.

You agree to use the platform lawfully and in accordance with our Acceptable Use Policy.

SparrowHawk CRM, including software, branding, and documentation, is the property of SparrowHawk CRM LLC. Customers retain ownership of their data.

We work to maintain high uptime but do not guarantee uninterrupted availability. Scheduled maintenance and unforeseen events may cause temporary disruptions.

To the maximum extent permitted by law, SparrowHawk CRM LLC is not liable for indirect, incidental, or consequential damages arising from use of the platform.

Either party may terminate the agreement in accordance with these Terms. Outstanding fees remain payable.

Disputes will first be addressed through good-faith negotiation, and otherwise resolved according to the Governing Law section below.

These Terms are governed by the laws of the State of New Mexico, USA, without regard to conflict-of-law principles.